Introduced late last week, Delta’s new system-wide boarding procedure guides passengers with seats in the back rows of the aircraft to board first. This new process aims to “to support social distancing and reduce the instances of customers needing to pass by one another to reach their seat,” the Atlanta-based carrier explained in a statement.
The procedure will be operative through at least May 31, then potentially adjusted or extended depending on the latest developments of the COVID-19 outbreak.
There are, of course, some exceptions. Customers who need extra time and assistance remain welcome to pre-board, while those seated at the rear of the aircraft will board first, row by row, during the main boarding procedure. Diamond Medallion Members and passengers seated in Delta One or First Class can also still enter at any point during the boarding process.